FAQ

Q: Do you have on location pick-ups?

A: NO, we Do Not have on location pick-ups. We are a web based business and do not have a "Brick & Mortar Store". All merchandise is stored off site in a secured location.

Q: What are your store hours?

A: Monday through Friday 8:00 am to 5:00 pm EST.

Q: What is the best way to contact XLB Ventures, LLC "GunXtras"?

A: You can use the "Contact Us" link under "Customer Service" at the bottom of the web page or you can contact us at xlbv@gunxtras.com

Q: Who do you use as your shipping carrier?

A: All items are shipped by the United States Postal Service.

Q: When do you ship?

A: After payment is received items are generally shipped the next day, Monday through Friday and the day after holidays except for Saturdays.

Q: Do you charge sales tax?

A: Yes, we are required by North Carolina state law to charge North Carolina residents sales tax. Sales to any other state resident will not be charged sales tax.

Q: How are shipping charges calculated?

A: Shipping charges are calculated by the shipping weight. XLB Ventures, LLC "GunXtras" does not add extra shipping costs for profit. 

Q: Can the shipping cost be estimated without setting up an account and before check out?

A: Yes, just click on “Item (s)” under Shopping Cart at the top of the page then click on “View Cart”.

Q: What is XLB Ventures, LLC "GunXtras"? Return & Refund policy?

A: Please see "Return & Refunds" under "Information" at the bottom of the web page.

Q: Is XLB Ventures, LLC "GunXtras" Return & Refund policy different from the Manufacturer Warranties & Return Policies?

A: Yes, please read both before you return any item.

Q: Are the products that you carry backed by a warranty?

A: Yes, please refer to the “Manufacturer Warranties & Return Policies“ at the bottom of the web page.

elzetta viridian magpul hogue otis timney FNH Springfield Armory Nelson Holsters SOG ZERO SOG STactical DMPS ramrodz
Arson Machine special ops special ops
faxon
GunXtras is an Upfront Merchant on TheFind. Click for info.
visadiscoverexpresssdiscover